Contact us

You can help Centrelink by providing all the relevant information and treating staff with courtesy and respect. Centrelink reserves the right not to respond to messages which contain abuse, inflammatory statements or material clearly intended to intimidate.

Online Services

• Register for a payment
  You can advise us of your intention to claim a payment. This will help you get your payment from the earliest possible date.

Contact options

• Message us
  Send us a secure online message to request a service or offer feedback.
• Telephone us
  Telephone us using this useful list of phone numbers.
• Write to us
  Write and send mail to Centrelink.
• Find us
  Find your nearest Centrelink Customer Service Centre, Agent or Access Point throughout Australia: including open hours, street addresses, postal addresses and interactive maps.

Note: Centrelink Customer Service Centres and Call Centres may be closed for business on National and State public holidays.

Providing feedback

• Message us
  Send us a secure online message to request a service or offer feedback.
• Tell us what you think comment card
  This form is available in English and some other languages to download and print out. Complete and return the form in an envelope using the free reply-paid address.
• Public suggestion schemes our policy departments, who welcome your suggestions.