Corporate publications

Centrelink produces a range of regular publications about the organisation to inform its customers and other interested parties about its structure, operation, achievements, payments and services.

Centrelink Annual Reports

• Annual Report 2008-09
• Annual Report 2007-08
• Annual Report 2006-07
• Annual Report 2005-06
• Annual Report 2004-05
• Annual Report 2003-04
• Annual Review 2002-03
• Annual Review 2001-02
• Annual Review 2000-01
• Annual Report 1999-2000
• Annual Review 1999-2000
• Annual Report 1998-99
• Annual Review 1998-99

Note: An annual review is a summary version of the annual report.

Other publications

• Centrelink Disability Action Plan - our action plan to promote acceptance of people with disabilities.
• Centrelink's Environmental Performance Report - demonstrates Centrelink's ongoing commitment to environmental management, as well as providing insight into some of the environmental objectives that we have achieved.
• Centrelink Information 2008-09 - a guide to payments and services.
• Centrelink Policy Files - lists of policy changes that are updated every 6 months.
• Data-matching Program - report on progress 2004-07.
• How to use your Electronic Benefits Transfer card Brochure - provides information about what an Electronic Benefits Transfer card is and how to use it.
• Job Seeker Compliance Data - Job seeker compliance data is now available on the DEEWR website.
• Statement of Commitment: Listening and Responding to Customer Feedback - provides information on how you can give us feedback and how we will respond to any complaint or other feedback you have about our service.