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Business Hotline

Our Business Hotline is a National Contact Centre dedicated to making it easier for the Australian business community to do business with us.

Business Hotline provides a range of services including:

  • advice and assistance in completing Centrelink Forms including questionnaires, Work Details Reports, Employment Separation Certificates and Employer Contact Certificates
  • information regarding retrenchments
  • accepting information about incorrect income support payments
  • general information on Centrelink issues and referrals to other government agencies.

More information


To contact Business Hotline

  • phone 13 1158 between 8.30am and 7.00pm EST. A Message facility is available after hours.
  • fax 13 2115
  • email us
  • send us an online message.

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