Businesses
Business Hotline
The Centrelink Business Hotline is a national contact centre dedicated to making it easier for the Australian business community to do business with us.
The Business Hotline provides a range of services including:
- advice and assistance in completing Centrelink Forms including questionnaires, Work Details Reports, Employment Separation Certificates and Employer Contact Certificates
- information regarding retrenchments
- accepting information about incorrect income support payments
- general information on Centrelink issues and referrals to other government agencies.
More information
- Centrelink's Business Hotline brochure
Contact us
- send us a secure online message
- phone 13 1158 between 8:30 am and 7 pm EST. A message facility is available after hours
- send a fax to 13 2115
- send an email to business.hotline@centrelink.gov.au
Businesses
- Business Info
- Business Publications
- Business Opportunities/Tender Process
- Centrelink Confirmation eServices
- Centrepay for Businesses
- Child Care Providers
- Compensation Recovery Teams
- Centrelink’s Standard Terms and Conditions
- Employer Info
- Employer FAQ's
- Financial Institution eServices
- Using a digital credential for Business Online Services
- Useful website links
Notice
ASIC credit reform changes
For information on the 1 July credit reform changes please visit the Australian Securities and Investment Commission website.