Applying to become a Centrepay Participant

To apply to become a Centrepay Participant follow these steps:

Step 1

Download and read the Centrepay Policy. This document outlines Centrelink’s policy for Centrepay.

• Centrepay Policy [13 pages, PDF: 215KB]
• Centrepay Policy [12 pages, RTF: 215KB]

Step 2

Download and read the Centrelink Business Terms and Conditions. This document sets the Contract terms which would apply to both Centrelink and your organisation if approved as a Centrepay Participant.

• Centrelink Business contract Terms and Conditions [20 pages, PDF: 251KB]
• Centrelink Business contract Terms and Conditions [16 pages, RTF: 187KB]

Step 3

Download and read Schedule 1 Centrepay Terms and Conditions. This document sets the Contract terms which relate to the specific operation and requirements of Centrepay.

• Schedule 1 Centrepay Terms and Conditions [12 pages, PDF: 197KB]
• Schedule 1 Centrepay Terms and Conditions [10 pages, RTF: 199KB]

Step 4

Download, read and complete the Centrepay Business Application (for Centrelink). Complete all fields and then fax the application to Centrelink on 1300 727 760.

• Centrelink business application [Form, 6 pages, PDF: 214KB]

For further information on how to complete the Centrepay business Application, download and read the Centrepay Business Application factsheet.

• Centrepay Business Application factsheet [2 pages, PDF: 155KB]
• Centrepay Business Application factsheet [2 pages, RTF: 60KB]

What happens next?

If you are approved as a Centrepay Participant, you will receive an Approval Letter from your state account manager. The Approval Letter will also include a supply of deduction forms (SA325).

More information

• For previous versions of the Terms and conditions documents, refer to Terms and conditions (previous versions).
• Refer to Centrepay section