Community groups

Community groups, representative bodies, welfare organisations and advocacy groups are a vital part of what Centrelink does. You play a special role in assisting people to manage difficult times in their lives and to be as independent as they can be. In this part of the site you will be able find out about the services that Centrelink offers to individuals, including payments, as well as find information that is relevant to you as an intermediary.

Publications

• Community group publications - publications with a community focus.
• Requesting material to be displayed in Customer Service Centres - how to make a request to display brochures, posters and information leaflets in Centrelink Customer Service Centres.
• Ordering Centrelink forms and publications - information about obtaining Centrelink forms and publications.

Services

• Centrelink Agents and Access Points Program
• Centrelink multicultural services - multicultural and multilingual services for people of non-English speaking backgrounds.
• Compensation advisory service - state-based Centrelink teams provide services for customers, solicitors and other organisations regarding compensation issues.
• Help for health care providers completing Centrelink forms - a Medicare Australia service for health practitioners.