Community Groups Publications:

Listed below are publications you may find useful.

Main Publications:

'Are you a parent or guardian?' Booklet - a guide to your payment and service options if you are a parent or guardian.
'Caring for someone?' Booklet - a guide to your payment and service options if you are a carer.
'Needing help in a crisis?' Booklet - a guide to your payment and service options if you are in a crisis or need special help.
'Looking for work?' Booklet - a guide to your payment and service options if you are looking for work.
'Needing help after someone has died?' Booklet - a guide to your payment and service options if you need help after someone has died.
'About to retire or in retirement?' Booklet - a guide to your payment and service options if you are plannig for or needing help in retirement.
'Studying or training?' Booklet - a guide to your payment and service options if you are studying or training.
'Are you ill, injured or do you have a disability?' Booklet - a guide to your payment and service options if you are ill, injured or have a disability.
'Recently moved to Australia?' Booklet - a guide to your payment and service options if you have moved to Australia to settle.
'Are you separated or divorced?' Booklet - a guide to your payment and service options if you are recently separated or divorced.
'Helping people move into work' - A Community Information Pack - this pack has been developed to help Centrelink staff explain the changes that will happen with the 1 July 2006 implementation of Welfare to Work.

Avoid a Centrelink Debt Brochure - a brochure about how you can tell Centrelink about changes in your circumstances and avoid a debt.

Australia's International Social Security Agreements Factsheets - our agreements with individual countries for social security coverage.
Casual and Part-time Workers - Avoid a Centrelink Debt Factsheet - provides information on how casual and part-time workers can tell Centrelink about changes in their circumstances so that they can continue to receive the correct amount of payment.
Financial Information Service Factsheets - a series of factsheets containing information about specific financial matters.
Students - Avoid a Centrelink Debt Factsheet - provides information on how students can tell Centrelink about changes in their circumstances so that they can continue to receive the correct amount of payment.
Urgent Payments Factsheet - provides information about how you may receive part of your payment early.

News for Seniors (previously known as Age Pension News for Seniors Magazine) provides information for people receiving age and service pensions, holders of Commonwealth Seniors Health cards, members of the Pension Bonus Scheme, seniors and retirees.
The Journey - information on multicultural services in Centrelink.
Rural News Magazine - magazine for those living in rural Australia.

Centrelink Corporate Publications - publications containing information about Centrelink.
Centrelink Multicultural Directions 2005-2009 - demonstrates our commitment to providing quality service for customers from diverse cultural and linguistic backgrounds.
Centrepay Publications - provides detailed information about Centrepay.
Guide To Australian Government Payments Booklet - Centrelink payment rates booklet.
Guide to Ethnic Naming Practices Book - provides information on the naming practices of people from culturally diverse backgrounds.
Statement of Commitment: Listening and Responding to Customer Feedback - provides information on how you can give us feedback and how we will respond to any complaint or other feedback you have about our service.

Working with Interpreters Video - covers common problems faced when working with interpreters.

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