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Telephone Us:The numbers listed below will put you in contact with a Centrelink Call Centre that takes calls Monday to Friday between 8.00 a.m. and 5.00 p.m. The Family Assistance Office line is open from 8.00 a.m. to 8.00 p.m. Monday to Friday. To view available hours for the Report Employment Income line and the Self Service line, go to Telephone Self Service Available Times. Calls from your home phone to Centrelink 13 numbers from anywhere in Australia are charged at a fixed rate. That rate may vary from the price of a local call and may also vary between telephone service providers. Calls to 1800 numbers from your home phone are free. Calls from public and mobile phones may be timed and charged at a higher rate. Please Note: All Call Centres will be closed for business on National Public Holidays. Call Centres in individual States and Territories will be also closed on State Public Holidays. To help you save time when calling Centrelink, view these handy hints. Services & PaymentsUse these numbers for enquiries about services and payments or find out more about these numbers.
[ return to top ] Popular NumbersUse the popular Centrelink telephone numbers below or find out more about these numbers.
** You need to register before you can use these services. For more information about registering, go to the About Centrelink Self Service brochure. [ return to top ] National Relay ServiceThis makes it easier for you to contact Centrelink if you are deaf or have a hearing or speech impairment.
[ return to top ] International NumbersUse these numbers to enquire about moving or travelling outside Australia, claiming or receiving Centrelink payments while outside Australia, or receiving payments from other countries.
Please Note: The above free call numbers may not be available from every location within the country, and may not be free from mobile phones or public phones. Customers may need to insert coins/card in pay phones as for a local call and this may not be refunded at the end of the call. Just dial the number shown without any international prefixes or country codes.
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