How do I claim Mobility Allowance?
How can I register an Intent to Claim?Intent to Claim: You can register an intent to claim for Mobility Allowance. This will ensure you are paid from the earliest possible date. Once you have registered your intent to claim, a Centrelink Customer Service Officer will contact you within 2 days to assist you with your claim and send you a claim form. You can also register an intent to claim by visiting any Centrelink Customer Service Centre, or by telephoning us on 13 2717. If you cannot telephone us yourself, someone else can telephone Centrelink for you, so you can register your intent to claim as soon as possible. Claim: You can download the claim forms and information from this page, complete the forms and return them to your nearest Centrelink Customer Service Centre. If you are having trouble downloading the forms and information, you can telephone Centrelink on 13 2717 or visit your nearest Centrelink Customer Service Centre and a Customer Service Officer will be able to help you. Please Note: If you choose to download and complete a claim for Mobility Allowance, your claim may only be payable from the date you lodge your completed claim form, or when you register your intent to claim. [ return to top ] What information do I need to make a claim?You will need to provide proof of identity. If you have any questions, telephone Centrelink on 13 2717 or visit your nearest Centrelink Customer Service Centre. [ return to top ] What forms do I need to complete?To make choosing a claim form that best suits your personal circumstances easy, there are a few steps to follow: Step 1Download the Claim Information for Sickness Allowance, Disability Support Pension and Mobility Allowance as this contains important information about your claim that you must read before lodging your claim for Mobility Allowance. You will also be asked to declare that you are aware of the Privacy notice contained within the Claim Information for Sickness Allowance, Disability Support Pension and Mobility Allowance in the Customer's Declaration section of your claim for Mobility Allowance.
Step 2Download and complete a claim form that best suits your own circumstances: If you have not previously claimed Mobility Allowance, you will need to download and complete a full claim for Mobility Allowance (including a Treating Doctor's Report):
Step 3Print and complete your downloaded claim forms with your personal details. You may need to download and complete some of the below additional forms that have been identified when completing your claim form. Return your completed forms to your nearest Centrelink Customer Service Centre. Register your intent to claim for Mobility Allowance so that your payments can start from the earliest possible date if have not already done so. These forms are current at time of publishing. To ensure that you are using the latest versions please check this page regularly. For help with downloading our forms go to PDF Hints. [ return to top ] Are there any other forms that need to be completed?If you are already receiving Mobility Allowance and you wish to apply for an advance payment. Please Note: When you are making a new claim for Mobility Allowance, you can elect to receive the Advance Payment by completing the appropriate questions on the Claim for Mobility Allowance form. You do not need to download and complete this form as well.
To authorise a person to act on your behalf when dealing with Centrelink, or who can receive your payments, go to the someone to deal with Centrelink for you section of our website. These forms are current at time of publishing. To ensure that you are using the latest versions please check this page regularly. For help with downloading our forms go to PDF Hints. [ return to top ] How do I find out more?For more information or to ask for help, you can:
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