Caring
Payments
- Carer Payments
Centrelink supports carers with a range of payments:
- Carer Allowance
- Carer Adjustment Payment
Avoid a Centrelink debt
There are many things that can affect your payment. Avoid a debt by letting us know when your situation changes.
Services and programs
For more information refer to services and programs for carers.
Direct bill-paying service
Centrepay is a free direct bill-paying service where you can choose to pay bills by having a regular amount deducted from your Centrelink payment.
Centrelink Confirmation eServices
Have your Centrelink details securely provided or confirmed directly to another organisation. To find out more about applying for concessions or services, refer to Centrelink Confirmation eServices page.
Claiming
You may need to complete more than one form to make a claim.
For more information, view Claim forms if you are caring for someone who is frail aged, ill or has a disability.
Related information
Online Services
Make sure you are registered for Online Services first.
Online Letters
Subscribe to Online Letters as an alternative way for you to receive most of your mail from Centrelink and the Family Assistance Office.
Online services for nominees
Use Online Services to complete Centrelink business for yourself and the person/s you are nominee for.
In focus
National Carer Strategy
Announced on 3 August 2011, this strategy includes several initiatives that affect Carer Allowance, Carer Supplement and Carer Adjustment Payment. It also includes changes to eligibility for Carer Allowance for carers of children with Type 1 Diabetes up to the age of 16. For more information refer to the National Carer Strategy - frequently asked questions page.
Further information can be found at the National Carer Strategy website.
More information
Newsletters
- Caring for someone? booklet
- Carer Payment or Age Pension? factsheet
- more publications if you are caring for frail aged, ill or disabled persons.
Frequently asked questions
You can view the most popular customer queries in our frequently asked questions section.
Useful links for carers
To find other information and support on the web for carers, refer to useful website links.
Contact us
For a list of the convenient ways that you can contact Centrelink, refer to the Contact us page.