Crisis and special help
View or update your online claims
You can use this service to view and update the details of any online claims that you have already started.
Online Services demonstrations
Want to know how easy it is to use Centrelink's Online Services?
Try out the new online services demonstrations. You'll quickly discover how you can save yourself time.
Emergency assistance
Centrelink can support you in a crisis with emergency assistance:
To find out more, refer to emergency assistance.
Information or referrals to local community organisations
Social workers and Customer Service Officers at Centrelink are able to provide information on local and community agencies within your area who may be able to assist you.
To find out more, refer to information or referrals to local community organisations.
Contact Centrelink
You can contact Centrelink in lots of ways:
For more information and assistance from Centrelink, refer to contact us.
Crisis payments
Centrelink can support you in a crisis with a range of payments:
To find out more, refer to payments if you are in a crisis or needing special help.
Crisis services
Centrelink can support you in a crisis with a range of services and programs:
- Accommodation, renting and homelessness issues
- Financial Information Service
- Personal/family counselling service
- Services and programs - general
- Services for homeless people and those at risk of homelessness
To find out more, refer to Services and programs in a crisis.
Publications
Listed below are publications you may find useful:
- Needing help in a crisis? booklet
- Crisis Payment for People in extreme circumstances factsheet
- Crisis Payment for Humanitarian Entrants factsheet
- Crisis Payment for released prisoners brochure
- Special Benefit Payment Rates factsheet
To find out more, refer to publications if you are in a crisis or need special help.
Hot topics for people in a crisis
Other important topics if you are in a crisis or needing special help:
Service Delivery Reform
Service delivery that is easy, high quality and works for all Australians
New Disability Employment Services
Changes to Disability Employment Services from 1 March 2010
Centrelink Jobs Expos
Join us in NSW during March and be a part of Keep Australia Working
Explore www.centrelink.gov.au
Online services
- all services
- claiming a payment
- FAQs
- how to logon
- online demonstrations
- register
- report employment income