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Publications if you are in a crisis or need special help:

Listed below are publications you may find useful.

Main Publication:

• Are you in a crisis or needing special help? Booklet - a guide to your payment and service options if you are in a crisis or need special help.

Brochures:

• A Guide to Centrelink Concession Cards Booklet - provides information on who is eligible for a concession card as well as the range of concessions offered in each State or Territory.
• Crisis Payment for Released Prisioners Brochure - provides information about one-off Crisis Payments for released prisioners.
• Help for people experiencing domestic and family violence Brochure - provides detailed information about help for people experiencing domestic or family violence.
• Office and Home Interviews Brochure - information about your rights and responsibilities when you participate in an interview with Centrelink.
• Pensioner Education Supplement Brochure - provides detailed information on the Pensioner Education Supplement.

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Factsheets:

• Australia's International Social Security Agreement Factsheets - provides information on agreements with individual countries for social security coverage.
• Bereavement Allowance Payment Rates Factsheet - a summary of the qualifications, payment rates and income/assets test for Bereavement Allowance.
• Coping with the Social Impact of Drought Factsheet - provides information about who social workers can help you.
• Crisis Payment for Humanitarian Entrants Factsheet - provides information on Crisis Payment and eligibility requirements for newly arrived humanitarian entrants.
• Crisis Payment for People in extreme circumstances Factsheet - provides information about eligibility and payment details of Crisis Payment for people who, due to extreme circumstances, are forced to leave their home and establish a new one.
• Financial Information Service Factsheets - series of factsheets containing information about specific financial matters.
• Information for prisoners, offenders and their families Factsheet - provides information about payments or services that may be available to you.
• Lawful Custody Allowance Factsheet - provides details on the Lawful Custody Allowance - helping Indigenous people with the cost of studying while imprisoned.
• Market research and you Factsheet - provides details on why, how and when Centrelink undertakes market research.
• Social Security Treatment of Tasmanian RFA Private Forest Reserves Program Payments Factsheet - provides information about how these payments are treated for social security purposes.
• Special Benefit Payment Rates Factsheet - a summary of the qualifications, payment rates and income/assets test for Special Benefit.
• Urgent Payments Factsheet - provides information about how you may receive part of your payment early.
• Your Right to Privacy Factsheet - provides information about your privacy rights and who may access customer information.

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Other Publications:

• About Centrelink Self Service Brochure - this brochure lists the range of Self Service options available and explains how to use them.
• Needing help after someone has died? Booklet - a guide to your payment and service options if you need help after someone has died.
• Centrelink Corporate Publications - publications containing information about Centrelink.
• Centrepay Publications - provides detailed information about Centrepay.
• Compensation Kit Booklet - provides information on compensation and how it affects your payments from Centrelink.
• Guide to Australian Government Payments Booklet - Centrelink payment rates booklet.
• Your Account Statement Brochure - provides information about your Account Statement.

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Publications From Other Organisations:

• Department of Family and Community Services website - provides a range of brochures and factsheets.

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