Moved to Australia
Payments
Need to know what financial assistance Centrelink can provide for people recently moved to Australia?
- Payments if you have a permanent residence visa
- Payments if you have a humanitarian or refugee visa
- Payments if you have a temporary protection visa or a return pending visa
Services and programs
The government provides a range of services and programs for migrants and refugees, including help learning English and recognition of overseas qualifications.
The Journey Magazine
The Journey Magazine provides community organisations with current Centrelink information about activities of interest to people from a diverse cultural and linguistic background.
- View The Journey Magazine
Avoid a Centrelink debt
Avoid a debt by letting us know when your situation changes.
Centrelink's here to help, but there are lots of things that can affect your payment. View How do I avoid getting a debt? for more information.
Centrelink contacts
You can contact Centrelink in lots of ways:
For more information, refer to Contact Us.
Information in your language
Centrelink provides a free interpreter and translation service, a multilingual call centre and multilingual publications. Refer to We speak your language for more information.
Publications
Listed below are publications you may find useful:
- Australia's International Social Security Agreement Factsheets
- Crisis Payment for Humanitarian Entrants Factsheet
- Supporting Multicultural Australians Brochure
To find out more, view Publications if you have recently moved to Australia to settle.
Other information
Other information you may find useful:
- Someone to deal with Centrelink for you
- Centrelink recognises same-sex relationships from 1 July 2009
- Migrants and refugees looking for work
- Accommodation and renting issues
- If your circumstances change when you have recently settled in Australia
Direct bill-paying service
Centrepay is a free direct bill-paying service offered to customers receiving payments from Centrelink.
Through Centrepay you can choose to pay bills by having a regular amount deducted from your Centrelink payment.
Centrelink Confirmation eServices
Now you don't have to line up at Centrelink to get your Income Statement when applying for concessions or services - Centrelink Confirmation eServices can do it for you.
For more information, refer to Centrelink Confirmation eServices.
Service Delivery Reform
Service delivery that is easy, high quality and works for all Australians
New Disability Employment Services
Changes to Disability Employment Services from 1 March 2010
Centrelink Jobs Expos
Join us in NSW during March and be a part of Keep Australia Working
Explore www.centrelink.gov.au
Online services
- all services
- claiming a payment
- FAQs
- how to logon
- online demonstrations
- register
- report employment income