Publications if you have recently moved to Australia to settle

Listed below are publications you may find useful.

Main publications

• Australia's International Social Security Agreements - provides information on agreements with individual countries for social security coverage.
• Claiming a Foreign Pension - provides information on how Centrelink can help you claim a foreign pension.
• Crisis Payment for Humanitarian Entrants - provides information on Crisis Payment and eligibility requirements for newly arrived humanitarian entrants.
• Financial Information Service - series of factsheets containing information about specific financial matters.
• Information in your language - provides information about Centrelink payments and services available.
• Intent to Claim - Servicing newly arrived refugee and humanitarian entrants - provides detailed information for service providers who support newly arrived refugee and humanitarian entrants.
• Manage your bills for free - Centrepay - provides detailed information about Centrepay.
• Market research and you - provides details on why, how and when Centrelink undertakes market research.
• Newly Arrived Resident's Waiting Period Factsheet - provides information about the newly arrived resident's waiting period.
• Office and Home Interviews - information about your rights and responsibilities when you participate in an interview with Centrelink.
• Paid Parental Leave scheme - contains information for customers regarding the Paid Parental Leave scheme.
• Urgent Payments - provides information about how you may receive part of your payment early.
• Your Right to Privacy - provides information about your privacy rights and who may access customer information.

View these publications in the We Speak Your Language section of the website:

• Calling Centrelink in your language - provides instructions on how to speak to Centrelink in your language.
• Centrelink Social Work Services - provides information on Centrelink's Social Work Services.
• Language, Literacy & Numeracy Program - provides information about the Language, Literacy & Numeracy Program.
• Paid Parental Leave scheme - contains information for multilingual customers regarding the Paid Parental Leave scheme.

Magazines

• The Journey Magazine - Multicultural services in Centrelink.

Other publications

• Centrelink Corporate Publications - publications containing information about Centrelink.
• Compensation Kit - provides information on compensation and how it affects your payments from Centrelink.
• Guide to Australian Government Payments - Centrelink payment rates booklet.

Publications from other organisations

• Department of Families, Housing, Community Services and Indigenous Affairs website - provides a range of brochures and factsheets.

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