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Publications if you have recently moved to Australia to settle

Listed below are publications you may find useful.

Main publication

• Recently moved to Australia? Booklet - a guide to your payment and service options if you have moved to Australia to settle.

Brochures

• Manage your bills for free - Centrepay Brochure - provides detailed information about Centrepay.
• Office and Home Interviews Brochure - information about your rights and responsibilities when you participate in an interview with Centrelink.

Factsheets

• Are you affected by the two year waiting period? Factsheet - provides information about the two year waiting period.
• Australia's International Social Security Agreement Factsheets - provides information on agreements with individual countries for social security coverage.
• Calling Centrelink in your language Factsheet - provides instructions on how to speak to Centrelink in your language.
• Centrelink Social Work Services Factsheet - provides information on Centrelink's Social Work Services.
• Claiming a Foreign Pension Factsheet - provides information on how Centrelink can help you claim a foreign pension.
• Crisis Payment for Humanitarian Entrants Factsheet - provides information on Crisis Payment and eligibility requirements for newly arrived humanitarian entrants.
• Financial Information Service Factsheets - series of factsheets containing information about specific financial matters.
• Intent to Claim - Servicing newly arrived refugee and humanitarian entrants Factsheet - provides detailed information for service providers who support newly arrived refugee and humanitarian entrants.
• Language, Literacy & Numeracy Programme Factsheet - provides information about the Language, Literacy & Numeracy Programme.
• Market research and you Factsheet - provides details on why, how and when Centrelink undertakes market research.
• Urgent Payments Factsheet - provides information about how you may receive part of your payment early.
• Your Right to Privacy Factsheet - provides information about your privacy rights and who may access customer information.

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Magazines

• The Journey Magazine - Multicultural services in Centrelink.

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Other publications

• About Centrelink Self Service Brochure - this brochure lists the range of Self Service options available and explains how to use them.
• Centrelink Corporate Publications - publications containing information about Centrelink.
• Compensation Kit Booklet - provides information on compensation and how it affects your payments from Centrelink.
• Guide to Australian Government Payments Booklet - Centrelink payment rates booklet.
• Your Account Statement Brochure - provides information about your Account Statement.

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Publications from other organisations

• Department of Family and Community Services website - provides are range of brochures and factsheets.

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