Special Centrelink arrangements for flood-affected Bourke and Narrabri customers
New South Wales Media Release
Monday, 4 January 2010
Centrelink has put in place special arrangements today (4 January) for customers affected by local flooding and road closures in the Bourke and Narrabri regions of NSW.
Centrelink Area Manager, Brian Small, said Centrelink has organised phone lodgement for today only for customers who reside in flood-affected areas and cannot attend their local Centrelink Customer Service Centre because of flooding throughout the Gwydir region.
"Road closures may make it difficult for some customers to visit their Centrelink Customer Service Centre for appointments or to lodge forms," Mr Small said.
The arrangements are for people living in the Bourke and Narrabri regions, with the following postcodes: 2386, 2387, 2388, 2390, 2397 (Narrabri) and 2825, 2831, 2835, 2839, 2840 (Bourke).
"These temporary arrangements mean customers who usually lodge their forms in person can do so over the phone if they can’t attend their local Centrelink Customer Service Centre due to local flooding," Mr Small said.
"We will be keeping a close eye on the situation in the Gwydir region and we will extend these special arrangements if necessary.
"Customers who have appointments booked can call Centrelink to reschedule if they can’t make it in to their local office because of road closures.
"I’d encourage any customer needing to visit Centrelink, but who is unable to due to the local flooding, to call Centrelink on their main payment number."
To make form lodgements over the phone or for enquiries, customers can call Centrelink on the relevant phone number below.
- Employment Services 13 2850
- Youth and Students 13 2490
- Family Payments 13 6150
- Retirement 13 2300
- Disability, Sickness & Carers 13 2717
For more information, telephone the relevant Centrelink Media Contact.