Centrelink services in your community
Victoria media release
Wednesday, 23 June 2010
Access to Government services may be closer to home than many realise. Centrelink provides local agents in over 370 regional, rural and remote communities across Australia, including a number of locations in North East Victoria.
Centrelink Agents can be found in Cobram, Yarrawonga, Kyabram, Euroa, Mansfield and Alexandra. There are also agents in Holbrook, Corowa, and Culcairn, in South West New South Wales.
Albury-based Centrelink Rural Services Officer, Geoff Jones, said it’s important for small communities to have access to Government services.
"Although Centrelink Agents do not have system access, they can provide information on payments and services, and help with forms and claim lodgement.
"Agent staff can even sight and photocopy Centrelink Proof of Identity documents, which can save a lot of travel time," Geoff said.
"Self-help facilities are also available to assist you with conducting your Centrelink business including a telephone, internet enabled computer, printer, photocopier and facsimile," he said.
"Centrelink Agents can also refer you to Centrelink staff (including specialists) if you require further support.
"These services have been established in the local community to ensure that people can access Centrelink easily and close to home," Geoff said.
"Centrelink Agents play an important role in the local community, and working in partnership with communities and business is essential to ensure Centrelink continually improves access to services for rural customers.
"Next time you need to access Centrelink, speak to one of the friendly staff at your local agent."
More information about services provided by Centrelink Agents and Access Points, including locations, can be found online at Centrelink agents and access points program , or call 13 2850.
For more information, telephone the relevant Centrelink media contact.