First visit to the Centrelink website.
If you are visiting our website for the first time it is worth taking a few minutes to become more familiar with it. We know that most people don't want to spend lots of time online looking for information, so the site is designed to help you find things quickly and easily.
Search, site help, A to Z and explore
If you know the name of what you are looking for try the search or site help options. The site A to Z provides an alphabetical list of our services, payments, publications, programs and other information.
Each page on the site has an extended site menu that provides an 'at a glance' overview of the main website sections. Select Explore from the menu bar at the top of the page or scroll down to the bottom of any page.
Left-hand menu options
Online services
Our Online services area offers a range of self service options to update, or ask for, some of your personal information from Centrelink, while protecting your privacy and security.
Individuals
The Individuals section contains all of the information about services and payments from Centrelink.
Businesses and community groups
The Businesses section is the best starting point if you are interested in doing business with Centrelink, are an employer, or think that Centrelink may be able to assist your business. You can also access Business Online Services in this section.
The Community groups section has lots of useful information for community groups, representative bodies and welfare organisations.
International
The International section includes information about our International Services, social security agreements with other countries, information about how to contact us when you are outside Australia as well as useful website links.
We speak your language
The We speak your language section shows the broad range of service we offer to people from many backgrounds and countries. We publish publications and factsheets about our payments, services and programs in various languages so you will usually find this area a great starting point.
Indigenous Australians
The Indigenous Australians section has information about the services and payments Centrelink provides for Indigenous peoples and communities. You will also be able to find out about Indigenous programs and publications in this section.
Community recovery
Community recovery lists Centrelink's response to disaster recovery by the Federal Government.
Forms and publications
Forms and Publications provide access to a range of downloadable forms and publications with information about Centrelink and how we may be able to help you.
Careers@Human Services
The Careers@Human Services Department of Human Services is about people and delivering the services they may need at different stages of their lives. It includes Centrelink, Child Support and Medicare as well as CRS Australia and Australian Hearing. The department is seeking highly talented and motivated people to join its team.
What's new
The What's new area lists the new pages and items of interest that have been recently added to our website.