Media contacts

• Centrelink media enquiries
• Policy and customer-related media enquiries
• Other enquiries
• Contact details

Centrelink media enquiries

Media representatives and journalists should speak with the relevant Centrelink media contact for assistance with media enquiries relating to Centrelink or the programmes and services we deliver. You can also email your media query to media@centrelink.gov.au. Please include your phone number and any other contact details, as well as the deadline for your story. The mailbox is monitored during standard business hours. If your enquiry is urgent, please call us.

Policy and customer-related media enquiries

Centrelink delivers payments and services on behalf of 9 government policy departments. While Centrelink can explain general eligibility for these payments and services, we encourage media representatives seeking comment on current or proposed legislation to contact the relevant government policy department media contacts.

If your media enquiry relates to a customer's personal circumstances, the Privacy Act 1998 prevents us from commenting on or disclosing personal information to media representatives except where specified exceptions apply.

Other enquiries

If you have a non-media related enquiry or comment, please refer to Contact us.

Contact details

• National
  (02) 6155 2776 or after hours on 0411 670 958
• Australian Capital Territory
  (02) 6155 0073
• New South Wales
  (02) 9244 6302
  (02) 6155 1749 (Southern and Western New South Wales only)
• Northern Territory
  (08) 8306 2143
• Queensland
  (07) 3000 3244
  (07) 4760 8432 (Central and Northern Queensland only)
• South Australia
  (08) 8306 2143
• Tasmania
  (03) 6222 3433
• Victoria
  (03) 9963 9087
• Western Australia
  (08) 9238 9036