Online services demonstrations

Step by step video demonstrations for some online services functions.

On this page

Video demonstration options
Video players

Video demonstration options

There are 4 options that you can view and transcripts that you can read. You do not need to register for online services to view the video demonstrations.

Note: Depending on your internet connection speed, the video demonstrations may take a few minutes to load.

Demonstration	Description	Download
Register for online services	This video shows you how to register for online services.	Register online services video [Windows WMV: 13,490KB] Register online services video [Apple MOV: 12,515KB] Register online services video transcript [2 pages, RTF: 20KB]
Register for online services as a nominee	This video shows you how to register for online services as a nominee.	How to register for online services as a nominee [Video, Flash FLV: 9,395 KB]
Update your address, accommodation and contact details	This video shows you how to update your address, accommodation and contact details online.	Update your contact details video [Windows WMV: 9,930KB] Update your contact details video [Apple MOV: 9,148KB] Update your contact details video transcript [2 pages, RTF: 17KB]
Phone self service	This video shows you how to use phone self service.	Phone self service video [Windows WMV: 9,029KB] Phone self service video [Apple MOV: 8,990KB] Phone self service video transcript [1 page, RTF: 19KB]

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Video players

To view videos on this page, you may need one of the following video players depending on the video format.

To view:

Apple MOV videos, you will need Apple QuickTime Player. To get the latest version of Apple QuickTime Player, visit the Apple website. If you are using an Apple computer, you may have this player installed already.
Flash FLV videos, you will need Adobe Flash Player. To get the latest version of Adobe Flash Player, visit the Adobe website.
Windows WMV videos, you will need Windows Media Player. To get the latest version of Windows Media Player, visit the Microsoft website. If you are using a Windows PC, you may have this player already installed.

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For more information about online services, including passwords, secret questions and answers and browser requirements, refer to Online services frequently asked questions.