Online services
Online Services demonstrations
Step by step video demonstrations for some Online Services functions.
On this page
Video demonstration options
There are 5 options that you can view and transcripts that you can read. You do not need to register for Online Services to view the video demonstrations.
Note: Depending on your internet connection speed, the video demonstrations may take a few minutes to load.
| Demonstration | Download |
|---|---|
| Register for Online Services |
|
| How to subscribe and use Online Letters |
|
| Register for Online Services as a nominee |
|
| Update your address, accommodation and contact details |
|
| Phone self service |
|
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Video players
To view videos on this page, you may need one of the following video players depending on the video format.
To view:
- Apple MOV videos, you will need Apple QuickTime Player. To get the latest version of Apple QuickTime Player, refer to the Apple website. If you are using an Apple computer, you may have this player installed already.
- Flash FLV videos, you will need Adobe Flash Player. To get the latest version of Adobe Flash Player, refer to the Adobe website.
- Windows WMV videos, you will need Windows Media Player. To get the latest version of Windows Media Player, refer to the Microsoft website. If you are using a Windows PC, you may have this player already installed.
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For more information about Online Services, including passwords and secret questions and answers, refer to Online and Phone Services frequently asked questions.