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  • View all online services
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View all online services

On this page you will find the complete range of Centrelink online services options.

On this page
  • Claim a payment
  • Report employment income
  • Update/advise your details
  • View/print your details
  • Apply for an Advance Payment
  • Request a document
  • Request a replacement card

Claim a payment

You can claim online for a range of Centrelink payments. The list below shows all the payments you may be able to claim:

  • Age Pension
  • Child Care Benefit
  • Austudy
  • Baby Bonus
  • Youth Allowance
  • Family Tax Benefit
  • Maternity Immunisation Allowance.

To find out more about how to claim online for a payment or service, refer to Claim a payment page.

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Report employment income

If you are eligible, you can report your employment and activity test details (if applicable) online instead of returning your usual "Application for payment" form to a Customer Service Centre.

To find out more, refer to Report employment income page.

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Update/advise your details

Using online services you can quickly update or advise Centrelink about a range of your personal details. You can also manage any deductions you have planned. The list below shows all the options you may be able to use:

  • contact details
  • bank account details
  • child care details
  • child schooling details
  • deductions for Centrepay and tax
  • family income estimate
  • Family Tax Benefit child reviews
  • update study details
  • non-lodgement of tax return
  • online services password/PIN
  • online services registration
  • Rent Deduction Scheme
  • repayments for Centrelink/Family Assistance Office debts
  • return to work
  • study/training or work details.

To find out more about how to update your personal details, refer to Update/advise personal details page.

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View/print your details

Using online services you can view and print a range of your personal details that are recorded with Centrelink. The list below shows all the options you may be able to use:

  • Advance Payment details and eligibility
  • Application for payment
  • bank account details
  • Centrelink appointments
  • child care details
  • child care Tax rebate
  • contact details
  • Employment Income
  • family income history
  • income and assets
  • Income Statement
  • money you owe
  • online claims
  • online letters
  • other government payments
  • previous payments
  • Rent certificate
  • reporting dates
  • student Income Bank balance
  • study details
  • Working Credit
  • your assets.

To find out more, refer to View/print your details page.

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Apply for an Advance Payment

You can apply online for an Advance Payment.

To find out more, refer to Apply for an Advance Payment page.

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Request a document

You can request several documents issued by Centrelink using online services. The list below shows all the options you may be able to use:

  • Application for payment
  • Income statement
  • Payment summary for three financial years
  • Rent certificate.

To find out more, refer to Request a document page.

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Request a replacement card

Using online services you can request a replacement for several cards issued by Centrelink. The list below shows all the options you may be able to use:

  • replacement Health Care Card
  • replacement Pensioner Concession Card
  • replacement Seniors Health Care Card.

To find out more, refer to Request a replacement card page.

For more information about online services, including passwords, secret questions and answers and browser requirements, refer to Online services frequently asked questions.

Online services

Log on
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Features

  • Centrelink / Family Assistance / Child Support / Child Care Estimator
  • Online services for nominees
  • Family Tax Benefit Child Review

Options

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  • Phone services
  • Online letters
  • SMS and email reminders

Service Delivery Reform

Service delivery that is easy, high quality and works for all Australians

New Disability Employment Services

Changes to Disability Employment Services from 1 March 2010

Centrelink Jobs Expos

Join us in NSW during March and be a part of Keep Australia Working

Explore www.centrelink.gov.au

Online services

  • all services
  • claiming a payment
  • FAQs
  • how to logon
  • online demonstrations
  • register
  • report employment income

Individuals

  • caring
  • crisis and special help
  • help after someone has died
  • illness or disability
  • looking for work
  • moved to Australia
  • parent or guardian
  • payments
  • retirement
  • self employed or farmer
  • services
  • studying or training

Businesses

  • centrepay
  • childcare providers
  • Centrelink confirmation eServices
  • employer FAQs
  • employer info

Community groups

Indigenous Australians

  • ABSTUDY
  • programs
  • publications

We speak your language

International

  • claim forms
  • international services
  • leaving Australia permanently
  • leaving Australia temporarily
  • social security agreements

Community recovery

  • South West Queensland Floods
  • Western Australia Bushfires
  • NSW Mid-North Coast Floods
  • Sumatra Earthquakes
  • Samoan Tsunami

Forms

  • forms a to z
  • claim forms
  • how to order

Publications

  • publications a to z
  • business
  • community
  • corporate
  • customer
  • how to order
  • indigenous
  • multilingual

Careers@Centrelink

Media

  • Centrelink media releases
  • dates for your diary
  • fact bank
  • media contacts
  • media resources
  • other media releases
  • photo library
  • press kits
  • profiles
  • subscription service

What's new

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  • Centrelink ABN: 29 468 422 437
  • Page last updated: 16 March 2010