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  • View all online services
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View all online services

On this page you will find the complete range of Centrelink Online Services options.

On this page

  • Claim a payment
  • Report employment income
  • Receive online letters
  • Update/advise your details
  • View/print your details
  • Apply for an Advance Payment
  • Request a document
  • Request a replacement card

Claim a payment

You can claim online for a range of Centrelink payments. The list below shows all the payments you may be able to claim:

  • Age Pension
  • Austudy
  • Baby Bonus
  • Child Care Benefit
  • Family Tax Benefit
  • Maternity Immunisation Allowance
  • Youth Allowance

To find out more about how to claim online for a payment or service, refer to Claim a payment page.

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Report employment income

If you are eligible, you can report your employment and activity test details (if applicable) online instead of returning your usual "Application for payment" form to a Customer Service Centre.

To find out more, refer to Report employment income page.

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Receive online letters

The Online Letters service is an alternative way for you to receive most of your mail from Centrelink and the Family Assistance Office. Once subscribed, you can use Online Services to view and print your Centrelink and Family Assistance Office letters online.

To find out more, refer to the Online Letters page.

Update/advise your details

Using Online Services you can quickly update or advise Centrelink about a range of your personal details. You can also manage any deductions you have planned. The list below shows all the options you may be able to use:

  • bank account details
  • child care details
  • child schooling details
  • contact details
  • deductions for Centrepay and tax
  • family income estimate
  • Family Tax Benefit child reviews
  • non-lodgement of tax return
  • Online Services password/PIN
  • Online Services registration
  • Rent Deduction Scheme
  • repayments for Centrelink/Family Assistance Office debts
  • return to work
  • study/training or work details.
  • update study details

To find out more about how to update your personal details, refer to Update/advise personal details page.

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View/print your details

Using Online Services you can view and print a range of your personal details that are recorded with Centrelink. The list below shows all the options you may be able to use:

  • Advance Payment details and eligibility
  • Application for payment
  • bank account details
  • Centrelink appointments
  • child care details
  • child care rebate
  • contact details
  • Employment Income
  • family income history
  • income and assets
  • Income Statement
  • money you owe
  • online claims
  • Online Letters
  • other government payments
  • previous payments
  • Rent certificate
  • reporting dates
  • student Income Bank balance
  • study details
  • Working Credit
  • your assets.

To find out more, refer to View/print your details page.

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Apply for an Advance Payment

You can apply online for an Advance Payment.

To find out more, refer to Apply for an Advance Payment page.

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Request a document

You can request several documents issued by Centrelink using Online Services. The list below shows all the options you may be able to use:

  • Application for payment
  • Income statement
  • Payment summary for three financial years
  • Rent certificate.

To find out more, refer to Request a document page.

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Request a replacement card

Using Online Services you can request a replacement for several cards issued by Centrelink. The list below shows all the options you may be able to use:

  • replacement Health Care Card
  • replacement Pensioner Concession Card
  • replacement Seniors Health Care Card.

To find out more, refer to Request a replacement card page.

For more information about Online Services, including passwords and secret questions and answers, refer to Online and Phone Services frequently asked questions.

Online Services

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  • Service available times

Features

  • Centrelink / Family Assistance / Child Support / Child Care Estimator
  • Online Services for nominees
  • Family Tax Benefit Child Review

Options

  • Customer Online Services
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  • Phone services
  • Online Letters
  • SMS and email reminders

Explore www.centrelink.gov.au

Online services

  • all services
  • claiming a payment
  • FAQs
  • how to logon
  • online demonstrations
  • register
  • report employment income

Individuals

  • caring
  • crisis and special help
  • help after someone has died
  • illness or disability
  • looking for work
  • moved to Australia
  • parent or guardian
  • payments
  • retirement
  • self employed or farmer
  • services
  • studying or training

Businesses

  • centrepay
  • childcare providers
  • Centrelink confirmation eServices
  • employer FAQs
  • employer info

Community groups

Indigenous Australians

  • ABSTUDY
  • programs
  • publications

We speak your language

International

  • claim forms
  • international services
  • leaving Australia permanently
  • leaving Australia temporarily
  • social security agreements

Community recovery

  • Victorian Storms
  • South West Queensland Floods

Forms

  • a to z forms
  • claim forms
  • how to order

Publications

  • a to z publications
  • business
  • community
  • corporate
  • customer
  • how to order
  • Indigenous
  • multilingual

Careers@Centrelink

Media

  • Centrelink media releases
  • dates for your diary
  • fact bank
  • media contacts
  • media resources
  • photo library
  • press kits
  • profiles
  • subscription service

What's new

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  • disclaimer
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  • your rights
  • Centrelink ABN: 29 468 422 437
  • Page last updated: 10 June 2010