View all online services

On this page you will find the complete range of Centrelink Online Services options.

Claim a payment

You can claim online for a range of Centrelink payments. The list below shows all the payments you may be able to claim:

• Age Pension
• Austudy
• Baby Bonus
• Child Care Benefit
• Family Tax Benefit
• Maternity Immunisation Allowance
• Youth Allowance
• Parental Leave Pay

To find out more about how to claim online for a payment or service, refer to Claim a payment page.

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Report employment income

If you are eligible, you can report your employment and activity test details (if applicable) online instead of returning your usual "Application for payment" form to a Customer Service Centre.

To find out more, refer to Report employment income page.

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Receive online letters

The Online Letters service is an alternative way for you to receive most of your mail from Centrelink and the Family Assistance Office. Once subscribed, you can use Online Services to view and print your Centrelink and Family Assistance Office letters online.

To find out more, refer to the Online Letters page.

Update/advise your details

Using Online Services you can quickly update or advise Centrelink about a range of your personal details. You can also manage any deductions you have planned. The list below shows all the options you may be able to use:

• advise parental income
• bank account details
• child care details
• child schooling details
• contact details
• deductions for Centrepay and tax
• family income estimate
• Family Tax Benefit child reviews
• non-lodgement of tax return
• Online Services password/PIN
• Online Services registration
• Rent Deduction Scheme
• repayments for Centrelink/Family Assistance Office debts
• return to work
• study/training or work details
• update study details
• transfer funds from your income management account onto your BasicsCard.

To find out more about how to update your personal details, refer to Update/advise personal details page.

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View/print your details

Using Online Services you can view and print a range of your personal details that are recorded with Centrelink. The list below shows all the options you may be able to use:

• Advance Payment details and eligibility
• Application for payment
• bank account details
• Centrelink appointments
• child care details
• child care rebate
• contact details
• Employment Income
• family income history
• income and assets
• Income Statement
• money you owe
• online claims
• Online Letters
• other government payments
• previous payments
• Rent certificate
• reporting dates
• student Income Bank balance
• study details
• Working Credit
• your assets
• BasicsCard balance and transaction history
• Income Management allocations.

To find out more, refer to View/print your details page.

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Apply for an Advance Payment

You can apply online for an Advance Payment.

To find out more, refer to Apply for an Advance Payment page.

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Request a document

You can request several documents issued by Centrelink using Online Services. The list below shows all the options you may be able to use:

• Application for payment
• Income statement
• Payment summary for seven financial years
• Rent certificate
• Centrelink Statement.

To find out more, refer to Request a document page.

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Request a replacement card

Using Online Services you can request a replacement for several cards issued by Centrelink. The list below shows all the options you may be able to use:

• replacement Health Care Card
• replacement Pensioner Concession Card
• replacement Seniors Health Care Card.

To find out more, refer to Request a replacement card page.

Complete your Rent Review

You can complete your Rent Review online.

For more information refer to Rent Assistance Reviews.

If you and your partner both receive a review letter, only one of you needs to reply when using Centrelink's phone self service or online services.

View and update publication subscriptions

Using online services you can view and update your Centrelink publication subscriptions. Below is a list of Centrelink publications available:

• News For Seniors magazine
• News For Carers newsletter
• Pulse
• Australian Pension News

To find out more, refer to View/Update Publication Subscriptions page.

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