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  • Claim a payment
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Claim a payment

You can claim online for a range of Centrelink payments.

on this page

  • Payments you can claim online
  • Lodge an intent to claim for other payments
  • Online service access levels

Note: You need to register for online services to use these secure services. Once you have registered, select the log on button at the right of your screen to start using online services.

Payments you can claim online


Service Description Access Level
Age Pension Claim for the Age Pension if you are of age pension age. 1
Austudy Claim for Austudy if you are over 25 and studying full-time, planning to study full-time or undertaking a full-time Australian Apprenticeship. 1
Australian Government Disaster Recovery Payment Claim for Australian Government Disaster Recovery Payment if you have been affected by a major natural or non-natural disaster. 1
Baby Bonus Claim for the Baby Bonus if you have a newborn baby or have adopted a child. 1
Child Care Benefit Claim for the Child Care Benefit for approved and registered care. 1
Family Tax Benefit Claim for Family Tax Benefit A or Family Tax Benefit B. 1
Maternity Immunisation Allowance Claim for the Maternity Immunisation Allowance if your child is less than 5 years of age or adopted from overseas. 1
Youth Allowance Claim for Youth Allowance if you are studying full-time or planning to study full-time in the future. 1

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Lodge an intent to claim for other payments

To make a claim for any other payment (including payments available to job seekers or claims for ABSTUDY), you can:

  • register an intent to claim
  • telephone us to tell us that you would like to register an intent to claim
  • visit your nearest Centrelink Customer Service Centre.

Note: The Intent to Claim registration does not apply to claims for Family Assistance. This includes Family Tax Benefit, Child Care Benefit, Baby Bonus and Maternity Immunisation Allowance. For more information about claiming Family Assistance Payments refer to the Are you a parent or guardian? booklet.

Online service access levels

Your access level is confirmed when you register for online services. The access level required for each service is shown in the table above. This means you may be able to use services at this level or lower, as long as they suit your circumstances. To find out more about the most appropriate access level for your needs, refer to access levels.

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For more information about online services, including passwords, secret questions and answers and browser requirements, refer to Online services frequently asked questions.

Online services

Log on
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Features

  • Centrelink / Family Assistance / Child Support / Child Care Estimator
  • Online services for nominees
  • Family Tax Benefit Child Review

Options

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Service Delivery Reform

Service delivery that is easy, high quality and works for all Australians

New Disability Employment Services

Changes to Disability Employment Services from 1 March 2010

Centrelink Jobs Expos

Join us in NSW during March and be a part of Keep Australia Working

Explore www.centrelink.gov.au

Online services

  • all services
  • claiming a payment
  • FAQs
  • how to logon
  • online demonstrations
  • register
  • report employment income

Individuals

  • caring
  • crisis and special help
  • help after someone has died
  • illness or disability
  • looking for work
  • moved to Australia
  • parent or guardian
  • payments
  • retirement
  • self employed or farmer
  • services
  • studying or training

Businesses

  • centrepay
  • childcare providers
  • Centrelink confirmation eServices
  • employer FAQs
  • employer info

Community groups

Indigenous Australians

  • ABSTUDY
  • programs
  • publications

We speak your language

International

  • claim forms
  • international services
  • leaving Australia permanently
  • leaving Australia temporarily
  • social security agreements

Community recovery

  • South West Queensland Floods
  • Western Australia Bushfires
  • NSW Mid-North Coast Floods
  • Sumatra Earthquakes
  • Samoan Tsunami

Forms

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  • claim forms
  • how to order

Publications

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  • business
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  • how to order
  • indigenous
  • multilingual

Careers@Centrelink

Media

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  • fact bank
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  • media resources
  • other media releases
  • photo library
  • press kits
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What's new

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  • Centrelink ABN: 29 468 422 437
  • Page last updated: 4 March 2010