Request a replacement card
Using online services you can request a replacement for several cards Centrelink issues.
On this pageNote: You need to register for online services to use these secure services. Once you have registered, select the log on button at the right of your screen to start using online services.
Replacement cards you can request
| Service | Description | Access Level |
|---|---|---|
| Replacement Health Care Card | Request a replacement Health Care Card. | 2 |
| Replacement Pensioner Concession Card | Request a replacement Pensioner Concession Card. | 2 |
| Replacement Seniors Health Care Card | Request a replacement Seniors Health Care Card. | 2 |
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Online service access levels
Your access level is confirmed when you register for online services. The access level required for each service is shown in the table above. This means you may be able to use services at this level or lower, as long as they suit your circumstances. To find out more about the most appropriate access level for your needs, refer to access levels.
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For more information about Online Services, including passwords and secret questions and answers, refer to Online and Phone Services frequently asked questions.