• Skip to content
  • Skip to site navigation
  • Department of Human Services
  • www.australia.gov.au

Centrelink

www.centrelink.gov.au

  • Home page
  • About us
  • Site A to Z   Explore   Help
  • Contact us   Find us
  •  Online services
    • subscribe to Online Letters
    • all services
    • claiming a payment
    • FAQs
    • how to log on
    • online demonstrations
    • register
    • report employment income
  •  Individuals
    • caring
    • crisis and special help
    • help after someone has died
    • illness or disability
    • looking for work
    • moved to Australia
    • parent or guardian
    • retirement
    • self employed or farmer
    • studying or training
    • payments
    • services
  •  Businesses
    • centrepay
    • childcare providers
    • Centrelink confirmation eServices
    • employer FAQs
    • employer information
  •  Community groups
  •  Indigenous Australians
    • ABSTUDY
    • programs
    • publications
  •  We speak your language
  •  International
    • claim forms
    • international services
    • leaving Australia permanently
    • leaving Australia temporarily
    • social security agreements
  •  Community recovery
    • Victorian Storms - March 2010
    • South West Queensland Floods - March 2010
  •  Forms
    • a to z forms
    • claim forms
    • how to order
  •  Publications
    • a to z publications
    • business
    • community
    • corporate
    • customer
    • how to order
    • Indigenous
    • multilingual
  •  Careers@Centrelink
  •  Media
    • Centrelink media releases
    • dates for your diary
    • fact bank
    • media contacts
    • media resources
    • photo library
    • press kits
    • profiles
    • subscription service
  •  What's new
Online services
  • share
    this page:
  • Delicious
  • Facebook
  • LinkedIn
  • StumbleUpon
  • Twitter
  • You are here:
  • Home  > 
  • Online Services  > 
  • Update/advise your details
listen to this page

Update/advise your details

Update/advise Centrelink online about your details, to manage any planned deductions or your online services account.

On this page
  • Information you can update/advise
  • Online service access levels

Note: You need to register for online services to use these secure services. Once you have registered, select the log on button at the right of your screen to start using online services.

Information you can update/advise


Service Description Access Level
Advise Parental Income Advise Centrelink of your income following a request from Centrelink as a part of your child's claim for, or reassessment of Youth Allowance or ABSTUDY. 1
Bank account details Update the bank account details where payments made to you by Centrelink or the Family Assistance Office are sent. 3
Child schooling details Update your child's school status for Child Care Benefit. 2
Contact details Update your address, accommodation, email and telephone details.
  • How to update your contact details brochure
3
Deductions for Centrepay and Tax Change the current amount being deducted, cancel the deduction or arrange for an amount to be deducted in the future. 2
Family income estimate Update your family income estimate online if you get Family Tax Benefit Part A, Family Tax Benefit Part B or Child Care Benefit. 2
Family Tax Benefit child reviews Complete your Family Tax Benefit Child Review online if your child is within 2 weeks of turning 16 or 21 years old. 2
Non-lodgement of tax Return Advise Centrelink and the Family Assistance Office that you do not need to lodge a tax return with the Australian Taxation Office for any of the last three financial years. 2
Online services password/PIN Change your existing online services password/PIN. 1
Online services registration Upgrade your online registration access level, edit your registration details or cancel your registration. 1
Rent Deduction Scheme Cancel your Rent Deduction Scheme deductions. 2
Repayments for Centrelink/Family Assistance Office Debts This service will link you to Australia Post's POSTBillpay website, where you can make a repayment to the money you owe Centrelink or the Family Assistance Office. 2
Return to work Inform the Family Assistance Office that you have returned to work for the first time following the birth of a child or caring for a child. 2
Study/training or work details Update your eligible hours (your work, training or study information) for Approved Child Care Benefit. 2
Update study details Allows you to view and update course details for Youth Allowance or Austudy. Use as an alternative to completing the Course details required for Youth Allowance or Austudy form. 2

[ return to top ]

Online service access levels

Your access level is confirmed when you register for online services. The access level required for each service is shown in the table above. This means you may be able to use services at this level or lower, as long as they suit your circumstances. To find out more about the most appropriate access level for your needs, refer to access levels.

[ return to top ]

For more information about Online Services, including passwords and secret questions and answers, refer to Online and Phone Services frequently asked questions.

Online Services

Log on
  • Register
  • Forgotten your password or CAN?
  • Service available times

Features

  • Subscribe to Online Letters
  • Centrelink / Family Assistance / Child Support / Child Care Estimator
  • Online Services for nominees
  • Apply for a Family Tax Benefit advance payment

Options

  • Customer Online Services
  • Business Online Services
  • Phone services
  • Online Letters
  • SMS and email reminders

Explore www.centrelink.gov.au

Online services

  • all services
  • claiming a payment
  • FAQs
  • how to logon
  • online demonstrations
  • register
  • report employment income

Individuals

  • caring
  • crisis and special help
  • help after someone has died
  • illness or disability
  • looking for work
  • moved to Australia
  • parent or guardian
  • payments
  • retirement
  • self employed or farmer
  • services
  • studying or training

Businesses

  • centrepay
  • childcare providers
  • Centrelink confirmation eServices
  • employer FAQs
  • employer info

Community groups

Indigenous Australians

  • ABSTUDY
  • programs
  • publications

We speak your language

International

  • claim forms
  • international services
  • leaving Australia permanently
  • leaving Australia temporarily
  • social security agreements

Community recovery

  • Victorian Storms
  • South West Queensland Floods

Forms

  • a to z forms
  • claim forms
  • how to order

Publications

  • a to z publications
  • business
  • community
  • corporate
  • customer
  • how to order
  • Indigenous
  • multilingual

Careers@Centrelink

Media

  • Centrelink media releases
  • dates for your diary
  • fact bank
  • media contacts
  • media resources
  • photo library
  • press kits
  • profiles
  • subscription service

What's new

  • accessibility
  • copyright
  • disclaimer
  • feedback
  • help
  • privacy & security
  • your rights
  • Centrelink ABN: 29 468 422 437
  • Page last updated: 30 August 2010