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Service available times

Normal service available times

State Monday Tuesday to Thursday Friday Saturday Sunday
ACT, NSW, TAS, VIC 3 am to 12 midnight 12 am to 1 am, 4 am to 12 midnight 12 am to 1 am, 4 am to 12 midnight 4 am to 8 pm 4 am to 10 pm
SA 2:30 am to 12 midnight 12 am to 12:30 am, 3:30 am to 12 midnight 12 am to 12:30 am, 3:30 am to 11:30 pm 3:30 am to 7:30 pm 3:30 am to 9:30 pm
NT 1:30 am to 11:30 pm 2:30 am to 11:30 pm 2:30 am to 10:30 pm 2:30 am to 6:30 pm 2:30 am to 8:30 pm
QLD 2 am to 12 midnight 3 am to 12 midnight 3 am to 11 pm 3 am to 7 pm 3 am to 9 pm
WA 12 am to 10 pm 1 am to 10 pm 1 am to 9 pm 1 am to 5 pm 1 am to 7 pm

  • 12 am represents the start of the day and 12 midnight represents the end of the day.

Online services support hotline available times

For assistance with Centrelink online services you can contact the online services support hotline on 13 2307. The hotline is available Monday to Friday from 7 am to 7 pm local time.

This number is not for payment enquiries. You can find the payment line most appropriate to your circumstances on the contact us page.

You can also send us feedback or request assistance through help and comments.


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