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Online lettersThe online letters service lets you view some letters from Centrelink and the Family Assistance Office over the internet. This reduces the amount of letters sent to your mailing address. When you have a new online letter, Centrelink will send an SMS or an email to your nominated SMS phone number or email address. Using this serviceUsing this service you can:
In order to use this service, you will need to:
In order to use this service as a nominee, you will also need to:
You will continue to get letters from Centrelink or the Family Assistance Office in the mail that require you to fill in information and return. If you change your mobile phone number or your email address you will need to tell us straight away. To report any changes telephone us on your regular 13 number or visit your nearest Centrelink Customer Service Centre. You will not be able to receive online letters if you:
To find out more about online letters and online services, including passwords and secret questions and answers, view the Online letters frequently asked questions page on the website. [ return to top ] Did you find what you were looking for? You can also try the A-Z list, quick links, search, site help, we speak your language or send us feedback on how to make this a better website. |
eServicesFeaturesCentrelink / Family Assistance / Child Support Estimator The rate estimator lets you estimate Centrelink and/or Family Assistance, and Child Support payments. Online services for nominees You can now use online services to complete Centrelink business for yourself and the person/s you are nominee for. Update your family income estimate online Update your family income estimate online. |