Claiming
On this page- When to claim
- Claiming with forms
- Documentation
- Claim outcome
- If you disagree with a decision we make
When to claim
You should submit your claim for ABSTUDY as soon as possible. You can also register an intent to claim ABSTUDY. This will help you get your payment from the earliest possible date.
You may also be able to claim ABSTUDY over the phone by calling us on 13 2317 instead of lodging a full paper claim form.
Claiming with forms
For ABSTUDY claim forms you can:
- refer to ABSTUDY claim forms and information
- phone us on 13 2717 to claim ABSTUDY or request a paper claim form
- visit your nearest Centrelink Customer Service Centre
Note: You need to choose the ABSTUDY claim form that best suits your circumstances.
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Documentation
Once you submit your claim you will need to provide proof of identity.
We will also tell you if there are other documents and forms you need to provide. You will need to submit these within 14 days. The sooner we receive these, the sooner we can process your claim.
Claim outcome
We will send you a letter advising if your claim is successful. If you are eligible for ABSTUDY, the letter will also tell you when your payment starts and how much you will get.
If you disagree with a decision we make
You always have the right to appeal any decision made by Centrelink.
More information
- Proof of Identity- verification for Aboriginal and Torres Strait Islander people form
- ABSTUDY section
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