Claiming
On this page- When to claim
- Claiming online
- Claiming with forms
- Documentation
- Claim outcome
- If you disagree with a decision we make
When to claim
You should submit your claim for Age Pension as soon as possible, so that you can be paid from the earliest possible date.
Claiming online
- Read the information you need to know about your claim for Age Pension
- Register for online services
- Logon to online services if you already have a Customer Access Number and password.
Claiming with forms
For an Age Pension claim form, refer to Age Pension claim forms and information
Documentation
When lodging your claim we will ask you for information to assess your entitlement. This includes your income and assets, and your partner's income and assets. You will also need to give us details of any overseas pension you receive.
Once you submit your claim you will need to provide proof of identity. We will also tell you if there are other verification documents and forms you need to provide. You will need to submit these within 14 days. The sooner we receive your documents, the sooner we can process your claim.
Claim outcome
We will send you a letter advising if your claim has been successful. If you are eligible for Age Pension, the letter will also outline when your payment will start and how much you will get.
If you disagree with a decision we make
You always have the right to appeal any decision made by Centrelink.
More information
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