Claiming

You should submit your claim for Austudy as soon as possible, so that you can be paid from the earliest possible date. You can lodge your online claim up to 13 weeks before you start studying.

Claiming online

• Read the information you need to know about your claim for Austudy and Youth Allowance
• Register for online services
• Logon to online services if you already have a Customer Access Number and password.

Documentation

When lodging your claim we will ask you for information to assess your entitlement. This includes your study details, and information about your income, and your partner's income where necessary.

Once you submit your claim you will need to provide proof of identity. We will also tell you if there are other verification documents and forms you need to provide. You will need to submit these within 14 days. The sooner we receive your documents, the sooner we can process your claim.

Claim outcome

We will send you a letter advising if your claim has been successful. If you are eligible for Austudy, the letter will also outline when your payment will start and how much you will get.

If you disagree with a decision we make

You always have the right to appeal any decision made by Centrelink.

• Reviews and appeals
• Your rights

More information

• Factors affecting payment rates and eligibility
• Austudy section