Claiming
You should submit your claim for Mobility Allowance as soon as possible, so that we can pay you from the earliest possible date.
You can register an intent to claim for Mobility Allowance. This will help you get your payment from the earliest possible date.
Claiming with forms
Read the information you need to know about your claim for Mobility Allowance form.
For a Mobility Allowance claim form, you can:
- refer to Mobility Allowance claim forms and information
- phone us on 13 2717
- visit your nearest Centrelink Customer Service Centre.
Note: You need to ask your doctor to fill in a Treating Doctor’s Report. This report is about your ability to use public transport.
Documentation
Once you submit your claim for Mobility Allowance you will need to provide proof of identity.
We will also tell you if there are other documents and forms you need to provide. You will need to submit these within 14 days. The sooner we receive your documents, the sooner we can process your claim.
Claim outcome
We will send you a letter advising if your claim is successful. If you are eligible for Mobility Allowance, the letter will also tell you when your payment starts and how much you will get.
If you disagree with a decision we make
You always have the right to appeal any decision made by Centrelink.
More information
- Mobility Allowance section