Employer Contact Certificates

What is an Employer Contact Certificate?

An Employer Contact Certificate shows you have applied for work.

When do I get an Employer Contact Certificate?

You may be given Employer Contact Certificates to complete from time to time, it depends on your circumstances.

What do I do with an Employer Contact Certificate?

You need to have the certificates signed by employers where you have applied for jobs. You then return the certificates with your next fortnightly application for payment form.

What happens if I don't return my Employer Contact Certificates?

If you don't return the Employer Contact Certificates your payment may be reduced or cancelled.

Can I appeal if my payment is reduced because I haven't returned my Employer Contact Certificates?

Yes, you always have the right to appeal any decision made by Centrelink. For more information about how to ask to have a decision looked at again, go to Reviews and Appeals.