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• Who can get Crisis Payment?

Who can get Crisis Payment?

You may get a Crisis Payment if:

• you are in severe financial hardship, and
• you are claiming in Australia, and
• certain payments from Centrelink are payable, and
• you have left your home and cannot return because of an extreme circumstance, such as domestic violence, and you have set up or intend to set up a new home, or
• you remain in your home after experiencing domestic violence and the family member responsible has left or been removed from your home, or
• you have served at least 14 days in jail, have just been released and are in severe financial hardship, or
• you have arrived in Australia for the first time on a qualifying humanitarian visa on or after 1 January 2008.

Please Note: If you are in a domestic violence situation, we can discuss a range of options with you. Centrelink is committed to helping families and children experiencing domestic violence by providing a service, which takes into account your overall needs when you come to a Centrelink Customer Service Centre.

For more information, go to Factors that Affect Payments and Eligibility.