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Claiming Rent Assistance

You do not need to lodge a separate claim for Rent Assistance. We will assess your eligibility when you make a claim for another payment.

You will need to give us proof that you pay rent, and complete a Rent Certificate.

If you have a formal written tenancy agreement you will need to show this to us. If you do not have one, or are not named on the tenancy agreement, the person you pay rent to will have to sign your Rent Certificate.

Claim outcome

We will send you a letter to tell you if your claim has been successful. If you are eligible for a payment from us, we will also tell you if you are eligible for Rent Assistance, when your payment will start and how much you will get.

If you disagree with a decision we make

You always have the right to appeal any decision made by Centrelink.



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