Claiming
You should submit your claim for Sickness Allowance as soon as possible. You can also register an intent to claim Sickness Allowance - this will help you get paid from the earliest possible date.
On this pageClaiming with forms
Read the information you need to know about your claim for Sickness Allowance.
For a Sickness Allowance claim form you can:
- refer to Sickness Allowance claim forms and information
- phone us on 13 2717
- visit your nearest Centrelink Customer Service Centre
Documentation
Once you submit your claim you will need to provide proof of identity. You will also need to provide a medical certificate, preferably a Centrelink medical certificate, completed by your doctor which confirms you are medically unfit for your usual work.
We will also tell you if there are other documents and forms you need to provide. You will need to submit these within 14 days. The sooner we receive your documents, the sooner we can process your claim.
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Claim outcome
We will send you a letter advising if your claim is successful. If you are eligible for Sickness Allowance, the letter will also tell you when your payment starts and how much you will get paid.
If you disagree with a decision we make
You always have the right to appeal any decision made by Centrelink.
More information
- Sickness Allowance section
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