• Skip to content
  • Skip to site navigation
  • Department of Human Services
  • www.australia.gov.au

Centrelink

www.centrelink.gov.au

  • Home page
  • About us
  • Site A to Z   Explore   Help
  • Contact us   Find us
  •  Online services
    • subscribe to Online Letters
    • all services
    • claiming a payment
    • FAQs
    • how to log on
    • online demonstrations
    • register
    • report employment income
  •  Individuals
    • caring
    • crisis and special help
    • help after someone has died
    • illness or disability
    • looking for work
    • moved to Australia
    • parent or guardian
    • retirement
    • self employed or farmer
    • studying or training
    • payments
    • services
  •  Businesses
    • centrepay
    • childcare providers
    • Centrelink confirmation eServices
    • employer FAQs
    • employer information
  •  Community groups
  •  Indigenous Australians
    • ABSTUDY
    • programs
    • publications
  •  We speak your language
  •  International
    • claim forms
    • international services
    • leaving Australia permanently
    • leaving Australia temporarily
    • social security agreements
  •  Community recovery
    • Victorian Storms - March 2010
    • South West Queensland Floods - March 2010
  •  Forms
    • a to z forms
    • claim forms
    • how to order
  •  Publications
    • a to z publications
    • business
    • community
    • corporate
    • customer
    • how to order
    • Indigenous
    • multilingual
  •  Careers@Centrelink
  •  Media
    • Centrelink media releases
    • dates for your diary
    • fact bank
    • media contacts
    • media resources
    • photo library
    • press kits
    • profiles
    • subscription service
  •  What's new
Publications
  • share
    this page:
  • Delicious
  • Facebook
  • LinkedIn
  • StumbleUpon
  • Twitter
  • You are here:
  • Home  > 
  • Publications  > 
  • Annual Report 2008-09
listen to this page

Centrelink Annual Report 2008-09

The Centrelink Annual Report describes our plans for the future. The report is published annually to inform Parliament, policy departments, stakeholders and the community about our performance in delivering Australian Government payments and services.

A summary of the 2008-09 annual report is available. To view this information, refer to Centrelink Annual Report 2008-09 - a summary.

Contents Adobe Acrobat Format (PDF) Rich Text Format (RTF)
Front cover 1 page, 208KB  
Introductory pages 20 pages, 464KB 12 pages, 145KB
Chapter 1 - Report of the Chief Executive Officer 6 pages, 106KB 3 pages, 23KB
Chapter 2 - Corporate Overview 12 pages, 167KB 7 pages, 64KB
Chapter 3 - Building confidence in Centrelink 40 pages, 197KB 26 pages, 301KB
Chapter 4 - Strengthening our customer focus in line with government direction 52 pages, 268KB 31 pages, 233KB
Chapter 5 - Developing a networked organisation 20 pages, 149KB 11 pages, 79KB
Chapter 6 - Building capability for government 26 pages, 169KB 15 pages, 119KB
Chapter 7 - Demonstrating value for money 12 pages, 127KB 7 pages, 87KB
Chapter 8 - Financial Statements 42 pages, 1,030KB  
Chapter 9 - Appendices 91 pages, 423KB 81 pages, 15,317KB
The complete Centrelink Annual Report 2008-09 321 pages, 2,351KB 190 pages, 16,269KB

If you require help with downloading our publications refer to PDF or RTF hints.

Explore www.centrelink.gov.au

Online services

  • all services
  • claiming a payment
  • FAQs
  • how to logon
  • online demonstrations
  • register
  • report employment income

Individuals

  • caring
  • crisis and special help
  • help after someone has died
  • illness or disability
  • looking for work
  • moved to Australia
  • parent or guardian
  • payments
  • retirement
  • self employed or farmer
  • services
  • studying or training

Businesses

  • centrepay
  • childcare providers
  • Centrelink confirmation eServices
  • employer FAQs
  • employer info

Community groups

Indigenous Australians

  • ABSTUDY
  • programs
  • publications

We speak your language

International

  • claim forms
  • international services
  • leaving Australia permanently
  • leaving Australia temporarily
  • social security agreements

Community recovery

  • Victorian Storms
  • South West Queensland Floods

Forms

  • a to z forms
  • claim forms
  • how to order

Publications

  • a to z publications
  • business
  • community
  • corporate
  • customer
  • how to order
  • Indigenous
  • multilingual

Careers@Centrelink

Media

  • Centrelink media releases
  • dates for your diary
  • fact bank
  • media contacts
  • media resources
  • photo library
  • press kits
  • profiles
  • subscription service

What's new

  • accessibility
  • copyright
  • disclaimer
  • feedback
  • help
  • privacy & security
  • your rights
  • Centrelink ABN: 29 468 422 437
  • Page last updated: 27 July 2010