Publications A to Z

W

• Welcome to Centrelink Self Service brochure - provides information about the Self Service options available and the ways you can use them
• Western Australia Floods – December 2010 - Australian Government Disaster Recovery Payment - provides information about the Australian Government Disaster Recovery Payment for the Western Australia Floods – December 2010
• What is Income Bank? - provides detailed information about Income Bank, including who qualifies for this scheme, the appropriate income and/or assets tests as well as what you need to do if your circumstances change.
• What to do when one of 'our mob' passes away Booklet - a guide to assistance that is available when someone passes away.
• What you should know if you've overdrawn your account - provides information about the agreement in place to limit how much of your payment from Centrelink can be used if your account is overdrawn
• Where is my money? - provides space for staff members to write down customers' Income Management allocations, Centrepay allocations and personal expenses as well as information about what you can and can't buy using income managed funds.
• Why it's important to meet your activity test or participation requirements - provides information about why it's important to meet your activity test or participation requirements.
• Why you have to attend your appointments and activities - From 1 July 2011 there are changes to what will happen when you can’t attend appointments or activities with your employment services provider or Centrelink.
• Widow Allowance Payment Rates - provides a summary of the qualifications, payments rates and income/assets test for Widow Allowance.
• Work Bonus - provides information about the Work Bonus.
• Working Credit - provides links to information and all publications on Working Credit, part of the Australia working together package.
• Working Credit Brochure - provides information about how Centrelink assists people to become self sufficient and improve their chances of looking for and keeping work.
• Working Credit for Indigenous Factsheet - provides information about the Working Credit initiative.
• Working for National Support Office Factsheet - provides general information about working within Centrelink's National Support Office.
• Working with Interpreters - covers common problems faced when working with interpreters.