Centrelink Community Officers:
What are Centrelink Community Officers?Centrelink Community Officers are available specifically to provide services to homeless and at risk people of all ages. [ return to top ] How do Centrelink Community Officers help you?These officers deliver Centrelink services to people outside the mainstream office setting in locations like rehabilitation centres, psychiatric hospitals, prisons, hostels, refuges, drop-in centres and organised meeting places, such as food shelters (where homeless people gather and feel most comfortable). They provide services to a wide range of agencies and offer intensive support and assistance to homeless and 'at risk' customers to help them understand, claim and keep income support payments. They also provide referrals to Centrelink specialist services and programs and other government and non-government organisations. The key element in the Community Officer approach is providing services in venues other than Centrelink Customer Service Centres, without compromising homeless or at risk people's access to income support. This approach also means people seeking assistance can be in an environment in which they feel comfortable and be supported by others such as hospital and refuge workers. Centrelink Community Officers work closely with staff from local agencies to provide a holistic approach to helping people access income support and other support services. [ return to top ] Where are they located?There are 33 Centrelink Community Officers, located across Australia. [ return to top ] How do you find out more?For more information, contact your nearest Centrelink Customer Service Centre. Did you find what you were looking for? You can also try the A-Z list, quick links, search, site help or send us feedback on how to make this a better website. |