Compensation Recovery Teams

Centrelink has a free compensation advisory service provided by the Compensation Recovery Team (CRT) in each state. Solicitors, other professionals and injured people can use this service to get advice about the effect a lump sum compensation payment will have on their Centrelink payments.

Centrelink customers and solicitors representing injured people can obtain an Estimate of Centrelink Charge and/or Preclusion Period by faxing an Estimate of Centrelink Charge / Preclusion Form (available below) to their nearest CRT. A response will usually be provided within 5 working days.

How to contact us
Compensation forms
Compensation legislation links
Compensation publications

How to contact us

State	Area	Phone	Fax
NSW & ACT	All Areas	(02) 9208 2001	(02) 9208 2096
VIC	All Areas	(03) 9201 9119	(03) 9201 9398
QLD	All Areas	(07) 3871 6111	(07) 3871 6098
QLD	Outside Brisbane	FreeCALL™ 1800 777 653	(07) 3871 6098
SA & NT	All Areas	(08) 8402 8088	(08) 8402 8099
SA & NT	Outside Adelaide	FreeCALL™ 1800 633 002	1800 018 310
WA	All Areas	(08) 9464 2632	(08) 9464 2654
TAS	All Areas	(03) 6222 2945	(03) 6222 2772

[ return to top ]

Compensation forms

Customers dealing with Centrelink compensation claims can use the following forms:

Go to the Estimate of Centrelink Charge / Preclusion Form
Go to the Compensation and damages Form

Solicitors dealing with Centrelink compensation claims can use the following forms:

Go to the Compensation interest request Form
Go to the Estimate of Centrelink Charge / Preclusion Form
Go to the Advice of lump sum compensation payments Form

Insurance companies or compensation payers dealing with Centrelink compensation claims can use the following forms:

Go to the Compensation interest request Form
Go to the Advice of lump sum compensation payments Form
Go to the Advice of periodic compensation payments Form

Please Note: If you are paying an 'arrears of periodic payment with a lump sum' please complete the Advice of Periodic Compensation Form.

[ return to top ]

Compensation legislation links

The Department of Families, Housing, Community Services and Indigenous Affairs website has copies of the sections relevant to compensation in the Social Security Act 1991.

[ return to top ]

Compensation publications

Solicitors can view the Compensation Kit Booklet in the Publications section of this website.
Centrelink customers or injured people can view the Are you receiving or about to receive compensation Brochure in the Publications section of this website.

Solicitors can also obtain a copy of the Compensation Kit by contacting their nearest Compensation Recovery Team.

[ return to top ]

Did you find what you were looking for? You can also try the A-Z list, quick links, search, site help or send us feedback on how to make this a better website.

Return to Top