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Services & programs A to Z

Select a letter for an alphabetical list of Centrelink, government department and other agency services and programs.

  1. A
  2. B
  3. C
  4. D
  5. E
  6. F
  7. G
  8. H
  9. I
  10. J
  11. K
  12. L
  13. M
  14. N
  15. O
  16. P
  17. Q
  18. R
  19. S
  20. T
  21. U
  22. V
  23. W
  24. X
  25. Y
  26. Z

A

  • Agents & Access Points - provides services to customers in rural, regional and remote Australia
  • Australian Apprenticeships Access Program - provides disadvantaged job seekers with pre-vocational training and other forms of assistance
  • Australian Apprenticeship Centres - provide employers and employees with general information and assistance on all aspects of Australian Apprenticeships
  • Australian Passport Information Service - a call centre that provides assistance on all Australian passport related matters

B

  • Business Hotline - a national contact centre making it easier for the Australian community to do business with Centrelink

C

  • Career Information Centres - 'one-stop-shops' providing a comprehensive free service to all Australians
  • Centrepay - an option to pay bills by having amounts deducted from your Centrelink payment
  • Child support - The Child Support Agency under the Department of Human Services assists in the collection of child support payments and helps separated parents manage the financial responsibility of their children.
  • Centrelink Community Engagement Officers (CCEOs) - provide services to homeless people and people at risk of becoming homeless
  • Commonwealth Respite and Carelink Centres - a coordinated system of respite for carers
  • Compensation Recovery Teams - free compensation advisory service for professionals and injured people
  • Confirmation eServices - an option to have your Centrelink details provided or confirmed directly to another organisation
  • Counselling and support - personal and family counselling and support

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D

  • Disability Employment Services - provides specialised employment help for people with disabilities
  • Disability Officers (now Senior Customer Service Advisers) - specially trained staff to help people with disabilities find work
  • Disability services - Centrelink - Centrelink provides a range of services to assist people with disabilities, illness or injuries
  • Disabled Australian Apprentice Wage Support Program - payments made to employers who employ apprentices with disabilities

F

  • Financial Information Service - free, independent and expert financial information

G

  • Gambling - Problem gambling - support services for problem gamblers
  • Grief counselling - help for those experiencing grief or loss

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H

  • Services for homeless people and those at risk of homelessness - Centrelink provides a range of services for homeless people and those at risk of homelessness

I

  • Income Management - helps customers manage their money
  • Indigenous Specialist Officers - provides services to Aboriginal and Torres Strait Islander people
  • International Services - provides advice on claiming payments while outside Australia and claiming non-Australian pensions
  • Interpreter and translation services - available at Centrelink interviews

J

  • Job Capacity Assessment - a comprehensive assessment of how a disability affects a person's ability to work
  • Job in Jeopardy - assistance for employees who are likely to lose their job as a result of their disability, illness or injury
  • Job Services Australia - a national network of organisations to help unemployed people find jobs
  • Job Seeker Classification Instrument - a tool used by Centrelink to identify what level of employment assistance is needed
  • Jobs, Education and Training Child Care Fee Assistance - to support parents while they undertake study, work, or job search activities
  • JobSearch Facilities - Centrelink provides a range of self-help resources in Customer Service Centres

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L

  • Language, Literacy and Numeracy Program - assistance to improve speaking, reading, writing or basic maths skills
  • Legal Aid - free government legal advice service for people getting payments from Centrelink

M

  • Multicultural Service Officers - develops links between Centrelink and migrant and refugee communities
  • Multicultural services - Centrelink provides a broad range of services and resources to people from diverse linguistic and cultural backgrounds
  • Multilingual Call - Centrelink staff answer questions in your own language

N

  • New Enterprise Incentive Scheme - for unemployed people who wish to start their own business

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P

  • Preparing for Work - helping job seekers prepare for the workforce

R

  • Rent Deduction Scheme - an option to have your government rent automatically deducted from your Centrelink payment
  • Rural services - Centrelink services for customers who may not be able to reach a Centrelink Customer Service Centre

S

  • Senior Customer Service Advisers - Centrelink staff specially trained to help people with disabilities find a job
  • Social Workers - provide counselling, information about support services and help with claiming payments
  • Supported Wage System - productivity based wage assessment for people with a disability

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T

  • Translation and interpreter services - available at Centrelink interviews

V

  • Visiting services - Centrelink staff visit local communities in rural and remote Australia

W

  • Wage subsidies - paid by a Disability Employment Network provider for people with disabilities entering work
  • Work for the Dole - helping job seekers improve their employment prospects by providing work experience opportunities
  • Workplace modifications - assistance with the costs of workplace modifications for employers who employ people with disabilities

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Related information

  • Services & programs by category
  • Forms A to Z
  • Payments by category
  • Publications A to Z

Related information

  • Services & programs by category
  • Payments by category

Explore www.centrelink.gov.au

Online services

  • all services
  • claiming a payment
  • FAQs
  • how to logon
  • online demonstrations
  • register
  • report employment income

Individuals

  • caring
  • crisis and special help
  • help after someone has died
  • illness or disability
  • looking for work
  • moved to Australia
  • parent or guardian
  • payments
  • retirement
  • self employed or farmer
  • services
  • studying or training

Businesses

  • centrepay
  • childcare providers
  • Centrelink confirmation eServices
  • employer FAQs
  • employer info

Community groups

Indigenous Australians

  • ABSTUDY
  • programs
  • publications

We speak your language

International

  • claim forms
  • international services
  • leaving Australia permanently
  • leaving Australia temporarily
  • social security agreements

Community recovery

  • Victorian Storms
  • South West Queensland Floods

Forms

  • a to z forms
  • claim forms
  • how to order

Publications

  • a to z publications
  • business
  • community
  • corporate
  • customer
  • how to order
  • Indigenous
  • multilingual

Careers@Centrelink

Media

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  • Centrelink ABN: 29 468 422 437
  • Page last updated: 27 July 2010