Centrelink International Services

About Centrelink International Services

Centrelink International Services handles the day-to-day details of making Social Security payments to over 60,000 customers who are outside Australia for more than 26 weeks (in some cases, more than 13 weeks).

Centrelink International Services function

Centrelink International Services:

• can advise you whether or not your payment from Centrelink can be paid outside Australia
• can advise you whether an International Social Security Agreement may be able to help you claim an Australian pension
• are the central clearing point for processing non-Australian pension claims. If we can't help you claim your pension from another country, we can tell you who can help you.

Centrelink International Services has staff available who can speak a range of languages including Spanish, Italian, Greek, Dutch, Danish, Serbian, Portuguese, French, Macedonian, German, Croatian, Polish and Bosnian.

For assistance in other languages, refer to the We speak your language index.

More information

For more information about Centrelink International Services, you can:

• view the Centrelink International Services factsheet in the We Speak Your Language section of the website
• phone 13 1673 from within Australia or see International Numbers if you are outside Australia
• fax (03) 6222 2799 from within Australia or +61 3 6222 2799 if you are outside Australia
• email international.services@centrelink.gov.au - Note: Attachments can not be opened. Ensure your entire message is included in the body of your email
• send a letter to Centrelink International Services at GPO Box 273, Hobart TAS 7001, Australia.