• Skip to content
  • Skip to site navigation
  • Department of Human Services
  • www.australia.gov.au

Centrelink

www.centrelink.gov.au

  • Home page
  • About us
  • Site A to Z   Explore   Help
  • Contact us   Find us
  •  Online services
    • all services
    • claiming a payment
    • FAQs
    • how to logon
    • online demonstrations
    • register
    • report employment income
  •  Individuals
    • caring
    • crisis and special help
    • help after someone has died
    • illness or disability
    • looking for work
    • moved to Australia
    • parent or guardian
    • retirement
    • self employed or farmer
    • studying or training
    • payments
    • services
  •  Businesses
    • centrepay
    • childcare providers
    • Centrelink confirmation eServices
    • employer FAQs
    • employer information
  •  Community groups
  •  Indigenous Australians
    • ABSTUDY
    • programs
    • publications
  •  We speak your language
  •  International
    • claim forms
    • international services
    • leaving Australia permanently
    • leaving Australia temporarily
    • social security agreements
  •  Community recovery
    • South West Queensland Floods - March 2010
    • Western Australia Bushfires - December 2009
    • NSW Mid-North Coast Floods - November 2009
    • Sumatra Earthquakes
    • Samoan Tsunami
  •  Forms
    • Forms A to Z
    • claim forms
    • how to order
  •  Publications
    • Publications A to Z
    • business
    • community
    • corporate
    • customer
    • how to order
    • indigenous
    • multilingual
  •  Careers@Centrelink
  •  Media
    • Centrelink media releases
    • fact bank
    • media contacts
    • media resources
    • other media releases
    • photo library
    • press kits
    • subscription service
  •  What's new
Services
  • share
    this page:
  • Share this on Delicious
  • Share this on Facebook
  • Share this on LinkedIn
  • Share this on StumbleUpon
  • Share this on Twitter
  • You are here:
  • Home  > 
  • Individuals  >  Services  > 
  • Interpretation and translation services
listen to this page

Interpreter and translation services

To help customers understand Centrelink services, Centrelink provides interpreters at no cost to customers. Interpreters are available by appointment in Centrelink Customer Service Centres.

Where necessary to support a claim, Centrelink also provides a free translation service for customer documents.

Interpreters contracted by Centrelink are covered by confidentiality provisions and a Code of Ethics, which means customers can be reassured that any information learned through an interview conducted by an interpreter will remain confidential.

Bilingual staff may be available in some Centrelink Customer Service Centres to help with brief customer enquiries. If an interpreter is not immediately available, Centrelink staff may use a telephone interpreter service to assist customers.

More information

For more information, you can:

  • telephone Centrelink Multilingual Call on 13 1202
  • contact your nearest Centrelink Customer Service Centre

Service Delivery Reform

Service delivery that is easy, high quality and works for all Australians

New Disability Employment Services

Changes to Disability Employment Services from 1 March 2010

Centrelink Jobs Expos

Join us in NSW during March and be a part of Keep Australia Working

Explore www.centrelink.gov.au

Online services

  • all services
  • claiming a payment
  • FAQs
  • how to logon
  • online demonstrations
  • register
  • report employment income

Individuals

  • caring
  • crisis and special help
  • help after someone has died
  • illness or disability
  • looking for work
  • moved to Australia
  • parent or guardian
  • payments
  • retirement
  • self employed or farmer
  • services
  • studying or training

Businesses

  • centrepay
  • childcare providers
  • Centrelink confirmation eServices
  • employer FAQs
  • employer info

Community groups

Indigenous Australians

  • ABSTUDY
  • programs
  • publications

We speak your language

International

  • claim forms
  • international services
  • leaving Australia permanently
  • leaving Australia temporarily
  • social security agreements

Community recovery

  • South West Queensland Floods
  • Western Australia Bushfires
  • NSW Mid-North Coast Floods
  • Sumatra Earthquakes
  • Samoan Tsunami

Forms

  • forms a to z
  • claim forms
  • how to order

Publications

  • publications a to z
  • business
  • community
  • corporate
  • customer
  • how to order
  • indigenous
  • multilingual

Careers@Centrelink

Media

  • Centrelink media releases
  • fact bank
  • media contacts
  • media resources
  • other media releases
  • photo library
  • press kits
  • subscription service

What's new

  • accessibility
  • copyright
  • disclaimer
  • website feedback
  • help
  • privacy & security
  • your rights
  • Centrelink ABN: 29 468 422 437
  • Page last updated: 5 February 2010