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Language, Literacy And Numeracy Program:

These programs can help you improve your speaking, reading, writing or basic maths skills.

What is language, literacy and numeracy training?

Eligible customers can get help through the Language, Literacy and Numeracy Training Program (LLNP). This aims to help customers improve their chances of getting and keeping a job, as well as making their everyday lives easier.

Centrelink will refer eligible customers to a contracted service provider for an initial assessment to determine their needs and suitability for assistance under the Language, Literacy and Numeracy Program. A wide range of organisations have been contracted to provide assessment and training services, including community organisations, private providers and Technical and Further Education (TAFE) facilities. Customers who have carer responsibilities, or some other difficulty in attending training, can get help assistance in their own home through distance education. Language, Literacy and Numeracy Training is conducted in a relaxed and friendly environment by qualified instructors.

Who can access language, literacy and numeracy training?

Language, Literacy and Numeracy training is available to eligible customers who would like to improve their language, literacy and numeracy skills. To be eligible, you must be:

  • of working age (15-64 years), and
  • registered with Centrelink as unemployed and looking for work, and not a full-time student.

You must also be one of the following:

  • aged 15 to 20 years and not in receipt of income support but registered as a job seeker with Centrelink
  • participanting in the Job Placement, Employment and Training program
  • holding a temporary or provisional visa subclasses 785, 786, 447 and 451, and have applied for and been granted Special Benefit on or after 1 January 2003 – eligible for language training only
  • a migrant who is subject to the two year waiting period - eligible for language training only
  • a holder of temporary or provisional visa subclasses 309, 310, 437, 445, 450, 820, 826, 850, 781, 783 and 784 - eligible for language training only
  • a citizen and permanent resident whose first language is not English, regardless of whether you are getting income support - eligible for Advanced Language training only
  • a customer receiving:

Some customers who undertake Department of Education, Science and Training (DEST) approved Language, Literacy and Numeracy training may be eligible to receive a supplement of $20.80 per fortnight, to help meet the incidental costs associated with this training.

How can I find out more information about language, literacy and numeracy training?

For more information, contact your nearest Centrelink Customer Service Centre

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