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Centrelink Website Accessibility

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Overview

Centrelink is committed to improving the accessibility and usability of its website information for all Australians, including those with a disability or with technical limitations.

The Centrelink website has been designed to work well across the majority of popular browsers. Download times are minimised as much as possible to assist rural customers and others with limited bandwidth capabilities.

Centrelink is committed to ensuring everyone has access to Centrelink payments and services regardless of their disability, illness, injury or caring responsibilities. Visit the Services for people with a disability page for more information on how Centrelink supports this commitment.

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Alternative formats for publications

If there is information you require that you cannot access, please Contact Us and we will try to provide the information to you in a different form.

Information affecting customers with a disability, illness or injury is available in alternative formats. These formats include audio cassette/CD, large print, Braille, and E-text. Centrelink can also provide information products in other formats upon request.

Some screen reading devices have difficulties with PDF files. For more information about using assistive technology with Adobe Reader, please visit Adobe’s accessibility resource centre page at: http://www.adobe.com/enterprise/accessibility/readcontent.html.

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Adobe Reader and Screen Readers

Some screen reading devices have difficulties with PDF files. For more information about using assistive technology with Adobe Reader, please visit Adobe’s accessibility resource centre page at: http://www.adobe.com/enterprise/accessibility/readcontent.html.

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Navigating with a keyboard

If you are not using a mouse to navigate on the website, you can navigate on the keyboard by using the ALT key and ARROW keys:

  • To select a link, use the TAB key + ENTER.
  • To go back, press the ALT key + Left ARROW. To browse forward, press the ALT key + Right ARROW.

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Comments and suggestions

We welcome your suggestions and comments. Please send us your feedback about our site accessibility and usability.

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More Information

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Did you find what you were looking for? You can also try the A-Z list, quick links, search, site help, we speak your language or send us feedback on how to make this a better website.

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