Address Lines

This is the street number and the street address where you live or would like to have your Centrelink mail sent to you.

For example 12 Banks St, Hopetown.

The following gives you tips on entering your Residential address where your address contains things such as 'Unit or Flat numbers', 'Lot' numbers, 'Road Side Delivery', 'Section' addresses or any other special address combinations

Adversely affected

Whilst it is not possible to list every situation where a person may be determined to be adversely affected, some examples are as follows:

Commenced your relationship

Please provide the date that you first commenced your relationship with your current (or former) de facto, registered or married partner.

For example,

If you cannot recall the exact date you started living with your partner, please enter an approximate date.

Country

From the dropdown box, select the appropriate country of your address details.

Date of Birth

This is the date you were born. Enter your date of birth as dd/mm/yyyy (that is, day, month, year).

End date

Please provide the date that you left your term/temporary address or when you closed your Post Office Box. If you cannot recall the exact date you left your term/temporary address or when you closed your Post Office Box, please enter an approximate date, for example, 01/01/2004.

If you select the 'Yes' option, you will be posted all your Centrelink mail to the postal address you have recorded in this online claim.

Family Name

You must enter your family name (or last name/surname) in this field. For example, if your name is Katie Jane Citizen, enter Citizen as your family name.

If you don't have a family name please see Important Information.

You can enter blanks, hyphens and apostrophes, but not consecutively. You cannot type a blank, hyphen or apostrophe first. For example, 'Oshea cannot be accepted but O'Shea can.

First Name

You must enter your first name in this field. For example, if your name is Katie Jane Citizen, enter Katie as your first name.

If you don't have a first name please see Important Information.

You can enter blanks, hyphens and apostrophes, but not consecutively. You cannot type a blank, hyphen or apostrophe first. For example, 'Oshea cannot be accepted but O'Shea can.

Former partner

Please provide the date that you separated from your former partner. If you cannot recall the exact relationship end date, please enter an approximate date, for example, 11/10/2002.

Income support payment

An income support payment is a payment that your partner may receive from Centrelink. If you are unsure of the name of the payment your partner receives, check any recent letters sent to you from Centrelink, as most will refer to the name of the payment.

For example

Living with your partner

If you have selected that the period of time that you will not be living with your partner is temporary, you will need to enter a date that you expect to commence living with your partner again in this field.

For example, 10/11/2005.

Discuss your payments

You can authorise your partner to discuss your payments on your behalf. This arrangement does not authorise your partner to act on your behalf or to receive your payment. You may specify what information is given to or received from your partner. You can download and print an 'Authorising A Person Or Organisation To Enquire Or Act On Your Behalf' application form (SS313) after you have submitted this claim. You may also request that this form be mailed to you.

Member of a couple

For Centrelink purposes you are considered to be a member of a couple if you and your partner are living together, or usually live together, and are:

A member of a couple is determined by circumstances including:

From 1 July 2009 Centrelink recognises all couples (opposite and same-sex).

Middle Name

You can enter your middle name in this field. For example, Katie Jane Citizen, enter Jane as your middle name.

This field is optional.

You can enter blanks, hyphens and apostrophes, but not consecutively. You cannot type a blank, hyphen or apostrophe first. For example, 'Oshea cannot be accepted but O'Shea can.

Other names

Select the 'Yes' option if you have, or you have ever had, any other names.

For example:

Partner

For Centrelink purposes a person is considered to be your partner if you and the person are living together, or usually live together, and are:

Centrelink considers a person to be in a de facto relationship from the time they commence living with another person as a member of a couple.

From 1 July 2009 Centrelink recognises all couples (opposite-sex and same-sex).

Partner's death

Please provide the date of your partner's death, for example, 11/10/2002.

Period

Unable to live together with your partner.

Valid periods are:
Temporary - you expect to commence living together again at time in the future
Indefinite - you do not expect to be able to live together again in the future

Person in care

A person in care is when one of a couple has entered approved respite care for at least 14 days. The couple is a respite care couple. Respite care allows for alternative care arrangements for a person with disabilities with the primary purpose of giving the carer a short term break from their usual care arrangements.

Postcode

This is the postcode of the town or suburb where you live, for example 2073.

Phone number

Enter your partner's phone number in this field. You do not have to provide these details if they are unknown to you, for example, 0212345678.

Previous relationship

Select the relationship status of your previous relationship.

Registered relationship

A registered relationship is one that is registered under certain prescribed State and Territory laws that provides for registration of relationships - this can apply to opposite and same-sex couples.

From 1 July 2009 Centrelink recognises all couples, opposite and same-sex.

Relationship start

Please provide the date that you first commenced your relationship with your former de facto, registered relationship or married partner.

Commenced your relationship
Please provide the date that you first commenced your relationship with your current (or former) de facto, registered or married partner.

For example,

If you cannot recall the exact date you started living with your partner, please enter an approximate date.

Relationship status

From the drop down, select the relationship status that relates to you.

Single (never married or lived with a partner)
Select this option if you have never been in a married, de facto or registered relationship.

Married (currently living together)
Select this option if you are currently in a legal married relationship. You will then be required to answer some further questions relating to your partner.

Married - but, unable to live together
Select this option if you are currently in a legal married relationship, but you are currently unable to live together.

De facto (currently living together)
Select this option if you are currently in a de facto relationship and are a member of a couple. You will then be required to answer some further questions relating to your partner.

De facto - but, unable to live together
Select this option if you are currently in a de facto relationship and are a member of a couple but are currently unable to live together.

Registered (currently living together)
Select this option if you are in a registered relationship and are a member of a couple. You will then be required to answer some further questions relating to your partner.

Registered - but, unable to live together
Select this option if you are currently in a registered relationship, but are currently unable to live together.

Widowed
Select this option if you are widowed due to the death of a partner. You will then be required to answer some further questions relating to your former partner.

Divorced
Select this option if you are no longer legally married to your former partner. You will then be required to provide the date of divorce.

Divorce date
Please provide the official date that your divorce was finalised, for example, 11/10/2009.

Separated (from married, registered or de facto partner)
Select this option if you were in a married, de facto or registered relationship and are now currently separated. You will then be required to answer some further questions relating to your former partner.

Relationship with your former partner start?

Commenced your relationship
Please provide the date that you first commenced your relationship with your current (or former) de facto, registered or married partner.

For example,

If you cannot recall the exact date you started living with your partner, please enter an approximate date.

Separation and reconciliation

Separation and reconciliation refers to a circumstance where you were married, in a registered or de facto relationship and you and your partner separated for a period of time before you recommenced your married, registered or de facto relationship with the same partner.

Sex

Select either Female or Male.

Start date

Please provide the date that you first commenced living at your current term/temporary address or first opened your Post Office Box. If you cannot recall the exact date you started living at your term/temporary address or when you opened your Post Office box, please enter an approximate date, for example, 01/01/2004.

State/Territory

From the dropdown box, select the appropriate state that matches the location of your address details.

Choices are Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia or Not in Australia (if in a country is other than Australia).

Title

Select your title from the dropdown box.

Town/Suburb

This is the town or suburb where you live, for example 12 Banks Street, Hopetown.

Type of name

Please indicate if you or your partner have been known by another name such as maiden name, tribal, preferred name etc.

Unable to live together

From the drop down box, select this option if you are married or in a member of couple relationship, but are unable to live with your partner due to one of the following reasons: